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How bebyslot protects your privacy

When you open an account with us, your personal information — from your DANA wallet address to your withdrawal history — stays encrypted and segregated from our operational…

Account verification by email or phoneEncrypted payment and payout recordsYour right to access or delete your data
bebyslot How bebyslot protects your privacy
REACH OUR TEAM

How to contact us about your privacy

Team online

Email Support

Send a privacy question to our data team at [email protected]. We respond within 24 hours on weekdays. Include your account username and the specific data you wish to access or modify.

Live Chat

Open our live chat from the account menu or homepage between 10 AM and 11 PM Jakarta time, seven days a week. Our support staff can log your data access request and escalate it to our compliance team immediately.

Account Settings

Visit Settings → Privacy & Data inside your account lobby to request a data export, update your contact details, or view your withdrawal and deposit history in one place.

HOW WE PROTECT YOU

Security, cookies and your account rights

Data Encryption

All deposits, withdrawals and personal information are encrypted end-to-end using industry-standard TLS 1.3. Your DANA, OVO, GoPay and QRIS transactions are never stored unencrypted on our servers; we use token-based references instead.

Cookies & Tracking

We use session cookies to keep you logged in and remember your lobby preferences. Analytics cookies track page visits and button clicks so we can improve the mobile experience. You can disable non-essential cookies in your browser; session cookies are required to play.

Account Verification

When you withdraw funds, we verify your identity by matching your registered email or phone number to the payment method you use. Large withdrawals may require a one-time PIN sent to your verified phone or email within minutes.

Retention & Deletion

Your play history and game balances are kept for 90 days after account closure. Financial records for compliance are retained where local law permits. You can request permanent deletion of non-financial personal data by emailing [email protected].

Third-Party Integrations

We share your ID and email with payment processors (DANA, OVO, GoPay, QRIS operators) only to settle deposits and withdrawals. We do not share game data or betting history with any third party without your explicit consent.

Data Access Requests

You have the right to know what data we hold about you. Request a full export of your account history, deposits, withdrawals and personal details via Account Settings → Privacy & Data. We deliver it within 15 business days.

Privacy questions players ask most

Yes. Go to Account Settings → Privacy & Data and click 'Export My Data'. We compile your registration info, deposit and withdrawal records, session logs, and game play timestamps into a file we send to your registered email within 15 business days. No charge.

We delete your email, phone, date of birth and device logs within 90 days of closure. Financial records — deposits, withdrawals, bets — are kept where local law permits, usually five years for tax and fraud audit purposes. After that period, all data is permanently removed.

No. We never store full payment details. When you deposit via DANA, OVO, GoPay or QRIS, the payment processor handles your wallet credentials. We keep only a reference token and your transaction amount for settlement. Your actual wallet login never touches our servers.

Partial deletion is available. You can request we erase your phone number, email or address and replace them with new verified contact details. Game and financial records cannot be deleted while your account is active because they are required to calculate payouts and settle bets accurately.

Email [email protected] immediately with details of the breach or unusual activity. Our data team investigates within 24 hours. You can also contact our live chat team (10 AM to 11 PM Jakarta time) to log an urgent complaint and request a callback from our compliance officer.

Yes, we use session cookies to keep you logged in and analytics cookies to track page performance. You can disable analytics cookies in your browser settings without losing access to the lobby. Session cookies are required to play; they expire when you log out.

If you believe we hold incorrect information about you, contact [email protected] with the details and a corrected version. We review the claim within seven business days. If you disagree with our decision, you can escalate to our compliance team by reply email.